Services include personal assistance, surveillance cameras, WiFi, lost and found, suggestions, complaints, etc.
Customer service for travelers with reduced mobility and disabilities.
The Station provides free assistance to people with reduced mobility when using transport due to a disability (physical, intellectual or any other type) or due to age.Help the traveler get on the vehicle by using elevators, wheelchairs or any other assistance if necessary.
There is also a service that announces the bay number over a PA system for the blind or visually impaired.
This service can be requested via telephone +34 943 47 51 50Email: firstname.lastname@example.org Phone: 943 47 51 50
Supermercado situado en la 1ª planta de la estación.
Horario de 09:00 h a 22:00 h (Domingos y festivos de 09:00 h a 20:00 h)
Parking clientes gratis
Maquina de cafe
Servicio a domicilio
DNS DONOSTI is the new bus station cafeteria. The décor of the recently refurbished premises features a red and black colour scheme, natural wood furniture, and potted plants to break up the open space. There is a long bar with stools where people can order something quick to eat, and tables and chairs for those who wish to linger over a meal, chat, or watch a football match. It?s a comfortable, practical and handy facility for travellers, or for anyone looking for a good cup of coffee or one of the house specialties. There is a selection of pastry items for those with a sweet tooth, or looking for a breakfast treat. There is also an excellent range of freshly made pintxos, omelettes, rolls and sandwiches on the bar. For those with more time to spare, there is a comprehensive menu featuring a range of cold and warm salads, filled rolls, excellent quality burgers (make sure to try the Angus or Wagyu beef ones) and the house specialty, "sartenekos".
It is a cafeteria which lives up to city's excellent culinary reputation, and a great place for a bite to eat before a bus journey, but it is also somewhere to bear in mind for a meal or a snack with friends and family.
SAN SEBASTIAN LOCKERS is the left luggage area of the Station which is located in front of the coach bays on ground 0. It is supervised 24 hours a day and there are 66 large, secure, easy-to-use, self-service lockers, available during the station's opening hours (from 4:30 am to 3 pm) all year round.
For further informations:
BUS DEL LECTOR is the station shop where travellers can buy newspapers, magazines, sweets, drinks, and a range of other useful items.
There are five women's toilets, baby changing and nursing facilities, women's and men's wheelchair-friendly toilets and four men's toilets.
The vending machines, manufactured by Bahía, dispense a range of food and snacks: sweets, chocolate, dried fruit and nuts, cakes, savoury snacks, and hot and cold drinks including fruit juice, soft drinks, coffee and hot chocolate. There is also a machine which serves toasted sandwiches 24 hours a day.
24/7 parapharmacy ? safe, convenient and easy.
The new Tecnotron Viso photo booth takes top quality ID photos and allows you to select the one you wish to print.
BANCO POPULAR ATM CASH MACHINE
PESA SELF-SERVICE TICKET MACHINES
ALSO SELF-SERVICE TICKET MACHINES
MACHINE FOR RELOADING LURRALDEBUS CARDS
EURONET CASH MACHINE
Located on the intermediate level of the station, the bicycle parking area is 173m2 and is equipped with security measures to prevent theft. More information.
Lottery agency nº 28
Horario: L-V: 08:30-13:30 y 16:00-19:00 / Sábado:09:00-13:00
Donostia-San Sebastian Bus Station has obtained the certification, according to Sudoe Stop CO2 project, which recognizes the company?s environmental engagement at operational improvement, reduction of energy consumption and reduction of emissions.
DISCOVER THE NAVILENS CODES
Use the NaviLens Go app to scan for these codes and you'll be able to:
- Get help navigating the station in your language. If you have visual diversity, NaviLens will help you move around the station using audio cues.
- Get information about schedules and the services the station offers.
- Subscribe to bus departure alerts and you?ll receive a notification with platform and departure times.